Problems & Solutions

Download Failed: Unauthorized

Some users have experienced an error notice when trying to update an add-on that says “Download failed. Unauthorized”. If you experience this issue, try deactivating the add-on, reactivating, then updating again. If still not working, there are some servers that for some reason prevent a connection to our website at To manually update the […]

Thumbnails Not Cropping

Sunshine has an option that allows you to crop image thumbnails to a set size. This helps all the thumbnails have the same size. However, if you are noticing that your thumbnails are not cropped, please note that when enabled this feature does not affect already uploaded images. So if you uploaded images to galleries,┬áthen […]