Tax is not being applied

If you see taxes not being applied when it should be, pease check these things first:

Make sure the products in cart have the "Taxable" option checked:

Make sure you have setup your tax settings and that there is a matching country and state/province in your tax settings that matches your order:

Check that you are looking at the right address. Sunshine matches your rates against the address where the order changes hands, and that isn't always the one you expect:

• Orders you ship are matched against the shipping address
• Orders collected in person are matched against your store address, because the goods never travel
• Downloads are matched against the customer's billing address

This is the most common surprise. If a download order isn't picking up tax, your rates may not cover the customer's billing address, and if a pickup order isn't picking up tax, check the rate covering your own store address. There is a full explanation in which address is used for tax.

Finally, if your tax rate has a zip or postal code entered, it only applies to that exact zip. This is a common reason tax stops applying: the rate is tied to one zip and the order's address is somewhere else. To tax a whole state instead, leave the zip field blank and set only the state. See Setting Up Taxes for how rate matching works.