1-ON-1 WEEKLY OFFICE HOURS   Get answers to any of your questions   Schedule Today

Download Failed: Unauthorized

Some users have experienced an error notice when trying to update an add-on that says “Download failed. Unauthorized”. If you experience this issue, try deactivating the add-on, reactivating, then updating again.

If still not working, there are some servers that for some reason prevent a connection to our website at www.sunshinephotocart.com. To manually update the plugin, download from your Account area, deactivate and remove the add-on plugin, then upload the new version of the add-on plugin. You will not lose any data in this process.