How to test for conflicts with other plugins
Sometimes things in Sunshine don’t seem to work how you would expect – clicking a link doesn’t work, something displays a little awkward, etc. It is possible there is a conflict with another plugin or even your theme. To help identify if there is a conflict follow these steps:
Temporarily disable all non-Sunshine plugins. You can use the Health Check plugin to disable plugins only for yourself while your site visitors see everything active as normal if you have a busy website and don’t want to disable essential plugins for the rest of your site to function.
Check to see if the specific functionality is now working.
If yes, great! Now enable the other plugins one-by-one until the functionality breaks again – now we know the culprit of the conflict.
If the functionality still does not work as expected, use a default WordPress theme to see if the theme was the source of the conflict.
If nothing still works with all other plugins disabled and a default WordPress theme, submit a support ticket for further investigation.